Introduction
This Privacy Policy explains how Bushra Concept Store (“we”, “us”, “our”), operating at bushrastore.pk, collects, uses and protects your personal information when you visit our website or place an order.
1. Information We Collect
- Order details: your name, phone number, email address, delivery address and the items you order.
- Account details: if you create an account, your login details and order history.
- Communication: messages you send us through email, WhatsApp or our website.
- Newsletter: your email address, if you subscribe to our updates.
- Technical data: your IP address, browser type, device and pages visited, collected through cookies and similar tools.
2. How We Use Your Information
- To process, confirm, deliver and support your orders
- To contact you about your order, returns or complaints
- To send offers and updates, only if you have subscribed (you can unsubscribe at any time)
- To improve our website, products and services
- To prevent fraud and keep our website secure
3. Payments
[Confirm with the owner: we offer Cash on Delivery / bank transfer / online payment.] If you pay through an online payment provider, your payment details are handled by that provider. [Confirm: we do not store your card details on our website.]
4. Sharing Your Information
We do not sell your personal information. We share it only where needed to run our business, for example:
- Courier and delivery companies, so your order can reach you
- Payment providers, where you choose an online payment
- Service providers that help us run the website, such as email, newsletter (Mailchimp), analytics and advertising tools (for example, Meta/Facebook), as per their own privacy policies
- Authorities, if required by law
5. Cookies
Our website uses cookies to remember your cart, keep you logged in and understand how visitors use the site. You can disable cookies in your browser settings, but some parts of the website may not work properly.
6. Data Security
We take reasonable steps to protect your information. However, no website or online transmission is completely secure, so we cannot guarantee absolute security.
7. Your Choices
You may ask us to access, correct or delete your personal information, or unsubscribe from our emails, by contacting us. We may keep some information where we are required to by law or for order records.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
9. Children
Our website is not intended for children under 13, and we do not knowingly collect their personal information.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page.
11. Contact Us
If you have any questions about this policy, please visit our Contact Us page, or reach us at bushraconceptonlinestore@gmail.com